Dear Valued Partner,

I am thrilled to welcome you to our community of esteemed suppliers. You are a vital part of our mission to reimagine the retail journey for our guests, and we want to ensure you have everything you need to succeed.

At Starboard Group, we are committed to creating unforgettable vacation experiences for our guests. We strive to elevate every moment, which we call “curating a vibrant world.” This philosophy is woven into everything we do, and we believe it aligns perfectly with your brand. Our goal is to transform everyday experiences into moments that matter because even the smallest moments are worth celebrating—especially when you’re on vacation! As we embark on this strategic journey together, there are some essential steps to take. We have several financial and business forms for you to complete and policy guides to help you understand how best to work with us. The vacation retail landscape can be complex, so we’ve worked to make the process as simple and streamlined as possible.

To support our partnership, we have developed a comprehensive Supplier Compliance website. This online resource defines our needs and expectations and is the result of a collaborative effort between Starboard Group and our vendors. It includes all supplier-related policies and procedures, such as Purchase Order Terms, Item Marking, Packing, Carton Marking, Routing Guide and Documentary Regulations, Accounts Payable, and Invoicing. As our customers’ needs evolve and technology advances, this manual will be regularly updated. We ask that you distribute this guide to all personnel responsible for logistical compliance within your organization and ensure they stay current with any changes.

Please start by reviewing and signing the Starboard & Onboard Supplier Code of Conduct and Supplier Questionnaire and Certification, available in the document section. Thank you for your prompt attention to this, and for adhering to these industry-wide standards.
We are excited to have you join us in our mission to amaze and delight our guests.

Should you have any questions along the way, your merchant representative will be happy to assist you.

Let’s Curate a Vibrant World Together!

Thank you!